ZINGER TECH
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ABOUT US
Technology today is complicated, ever-changing, and rarely comes with instruction. Each day, home and business users are becoming more and more reliant on their devices, data, websites, and networks. Most of us don’t understand how our technology works, are never trained on how to use it, and don’t have an easy way to get answers. To make things worse, customer support is at an all-time worst: support phone calls often involve long hold times and overseas conversations with unskilled call center workers.
Zinger Tech is different from most computer support companies. Find out why we care (and why you should, too).
We provide premium, personal support to our customers. All of our staff are extremely knowledgeable, with years of real experience. Unlike our corporate competitors, we don’t take unskilled staff and make them memorize a set of preconditioned responses. We take skilled and experienced technicians and teach them the Zinger Tech way. Our staff are also friendly and personal. We all speak fluent English, have good manners, and enjoy working with users and teaching people to use technology.
We want to help you understand and take control over your technology. We don’t just fix problems; we explain why they happened and how to avoid them in the future. We don’t just supply solutions; we carefully compare available technologies and make educated, customized recommendations.
We take pride in teaching as we work so that you can feel comfortable with your technology. This is a unique approach in the computer industry, and our clients love it.